DPSAC Hours of Operation and Contact Information
The Division of Personnel Security and Access Control (DPSAC) is responsible for processing background investigations and issuing ID badges for a variety of individuals who work for or come to the NIH.
- Hours of Operation:
Monday–Friday: 8:00 a.m.–5:00 p.m.
Wednesday evening: 5:00 p.m.–8:00 p.m. - DPSAC helpdesk: 301-402-9755
- e-QIP helpdesk: 301-496-1294
Help with Lost or Stolen Badges
Report Lost or stolen ID badges to Access Control (301-451-4766) and your Administrative Officer (AO).
Help with Broken Badges
Bring broken badges to the Badge Issuance Center in Building 31, Room B1A26 for replacement. If a broken badge has not expired and the badge can be authenticated, Access Control will issue you a new badge. The expiration date on the new badge will be the same as the date on your broken badge.
Fingerprinting Appointment Options
Choose from two options to schedule your fingerprinting appointment.
I. Make an appointment on campus
- Contact your Administrative Officer to schedule your appointment online
- Stop by the DPSAC Office (Building 31, Room 1B03)
- Call the appointment line: 301-496-0051 (Hours: 8:00 a.m. – 4:00 p.m.; also 5:00 p.m. – 8:00 p.m. on Wednesdays)
II. Make an appointment off campus (Rockville and Bethesda sites)
- Call the appointment line: 301-496-3067
